Quality Control Specialist
At CIBT we thrive in an environment where collaboration and teamwork are valued. We elevate each other and obsess about doing the right thing, for our team mates and our clients. We serve with integrity and expertise, providing a superior experience to our clients with each and every engagement. We recognize the value of diversity in creating a unique and rewarding culture that not only reflects our global footprint but the clients we serve.
The Quality & Compliance Specialist position is an integral part of the team that has responsibility for overall Concierge Service performance and regular audits of day-to-day work including the entire end-to-end process. The position will oversee the concierge team who will assure process compliance, attention to quality, customer experience focus and compliance to the Standards of Work. The Quality and Compliance Specialist will oversee a team who will strive to improve quality, efficiencies and standardization with the policies and procedures set in place.
This position has been closed.