Working at CIBT

Overview

This position requires a self-motivated and self-disciplined individual who has the ability to work on their own with indirect supervision. This position requires a person who is highly skilled in customer service techniques and who displays characteristics of being flexible and adaptable. This person must be able to resolve issues in a professional and expedient manner, while keeping the both the interest of the client and the interest of CIBT, in mind. This person will maintain a loyalty to CIBT’s policies and procedures while adhering to the culture of the On-Site client. This person is solely responsible for providing accurate information pertaining to visa and passport requirements, to all employees of the On-Site client. This position is responsible for managing the visa and passport application process, beginning with identifying the need of a visa and continuing through the entire application process. This application process entails collecting necessary documents from the traveler and submitting these documents to the relevant Consulate in order to ensure meeting the need date of the client. This position must also assist clients on visa processing “challenges” while creating and implementing solutions to overcome these “challenges”. In addition to the above-mentioned responsibilities, this position is also responsible for other ad hoc assignments or duties related to CIBT’s visa processing business, as assigned by a manager.

This position has been closed.